Yard Supervisor | Chandlers Ford | Salary: £33,709

Our Business

Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service.

With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries.

We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain and motivate them.

About The Role

To support the operations of our busy Chandlers Ford branch, Selwood Pump Rental Solutions are inviting applications for the position of Yard Supervisor to join our friendly team.

In this role you will provide vital support to the branch operations. You will be yard-based supervising and assisting with various duties in conjunction with the loading and unloading of lorries to ensure timely delivery of our pumps and associated equipment in time to meet our customers expectations.

Task and Responsibilities within the yard:

  • You will be required to look for ways to improve our high standards of Health & Safety and also ways to make processes more efficient.
  • Be able to physically assist with loading and unloading of vehicles, checking Hiring items against paperwork, missing & damaged items and fuel charges.
  • Carrying out post hires for static ancillary equipment such as Road Ramps, Drips Trays etc.
  • You will be testing all lay flat hoses, cleaning, rolling, and clearly marking size and length of each roll.
  • You will be required to assist fitting staff with tasks as instructed, i.e. lifting, moving, in depot or on-site.
  • Be able to clean hire equipment prior to entry to workshop, using pressure/steam-cleaning equipment.
  • You will need to be able to communicate accurately to your supervisor, work colleagues and customers re job specifications when required.
  • In your role you will be helping prepare ancillaries and accessories for all jobs going out on hire.
  • Be able to assist where necessary with CRT Jobs / Confined Spaces
  • You will carry out small deliveries and collections to or from customer’s sites, suppliers or within our branch network to agreed timelines.

Qualifications & Skills required:

  • Forklift Licence.
  • Previous work history within a similar environment
  • Good communicator with a can do attitude.
  • Reliability and good time keeping essential for this position.
  • Computer Literate to a good level
  • Full UK Driving Licence

What we can offer you

  • Competitive salary
  • Enhanced Overtime rates of pay
  • Pension scheme with contribution based on total earnings not just salary
  • 24 days holiday + 8 Bank Holidays
  • Increasing annual leave entitlement with long service
  • Support for development and training
  • Employee assistance programme
  • Employee discount scheme
  • Employee referral scheme
  • On-site parking

Customer Service Supervisor | Portsmouth | Salary: £DOE

Steve Porter Transport -a KNP Logistics Group company- is a leading transport and logistics company with vast industry experience and a strong reputation for quality and efficiency in the shared user and dedicated transport solutions industry in the UK and Worldwide.

Due to our continued growth and success we have a vacancy for a Customer Service Supervisor to work at our busy Portsmouth depot. The successful candidate will be a highly motivated and hands on individual who is committed to providing a dedicated first class customer service at all times.

We can offer a competitive salary commensurate with qualifications and experience, contributory pension and life assurance

Working Hours Monday – Friday 0800-1730hrs

Reporting to the BDM, The Customer Service Supervisor (and their team) will be responsible for :

  • Managing all aspects of the Steve Porter Transport customer service function as well as coordinating our customer experience with other group functions.
  • Resolving delivery problems and providing ETA’s.
  • The production and monitoring of all Customer KPI reporting.
  • Attending customer review meetings and providing relevant feedback to the business.
  • To provide continuous improvement through reviewing and implementing new procedures.

The essential qualities of the Customer Service Manager include:

  • Experience of working in customer facing transport operations.
  • Excellent customer service skills.
  • Demonstrable experience of managing people in a busy environment.
  • Numerate.
  • Confident telephone manner.
  • Strong ITC skills.

Apply to Steve Porter Transport directly, by hitting apply and following the application URL. Good luck!