Intermodal Operations Coordinator

Are you an experienced Intermodal Operator and looking to join a Global Team in Felixstowe, then this could be the role for you?

The Role:

As Intermodal Operations Coordinator you will be responsible to provide an efficient service too all their customers, plus overseas partners. Agree procedures and time frames, ensure all queries are dealt with in the correct time Daily monitoring of all rail and road deliveries under care of intermodal team ensuring delivery can be completed as required. Control of each part of the delivery process coordination with the customers to ascertain their requirements, payment of charges, and final delivery arrangements. Plus ensure all queries & complaints are investigated and responded to promptly, both from external, internal customers and suppliers. Escalating any issues unable to be resolved to your department head for assistance.

Essential Criteria:

• Intermodal Industry experience- Freight Forwarding
• Transport Experience / Planning
• Operational Skills
• Excellent customer service skills
• Geographical knowledge
• Customer Service skills

About the Company:

This is a global company with offices around the world, as a company that stands for performance and providing the best service, they are seeking forward thinking and proven candidates that can continue & display the company ethos.

Salary & Benefits:

Our client is looking to pay around £30k, maybe slightly more for the right candidate. 20 days holiday and pension scheme

Apply now for more information.

Experienced General Freight Forwarder

Are you an experienced freight forwarder looking for your next challenge? We’re looking for the ideal person to join our Felixstowe office’s operations department!

What You’ll Need

• 5+ years in freight forwarding• Knowledge of deep sea, short sea, FCL, LCL, and air shipments

• Customs clearance expertise and familiarity with systems like Destin8 and CNS

• Proven ability to manage deadlines while maintaining top-notch customer service• Experience in general freight forwarding and knowledge of Customs requirements and procedures.

• Proven ability to deal effectively with customers and suppliers

At Astral Global Logistics, our “Yes We Can” attitude is key to delivering excellent customer service. If you’re a driven individual with a passion for logistics, we’d love to hear from you!

Please apply by clicking the link or send your CV to careers@aglog.co.uk

Please note this in an in-person role, based at our office in Felixstowe, Suffolk.

Salary to be negotiated based on experience.

Anchor Freight are now seeking an experienced Operations Manager to start a new Freight Forwarding team at its Ipswich branch. This is a great opportunity for a dedicated and committed individual with a proven track record and customer base in the logistics industry.

You will need to live reasonably local to Ipswich and ideally have your own transport, although not essential.

The ideal candidate will:

· Have the ability to work as part of team as well the ability to build a new team.

· Have a professional mannerism when liaising with potential and existing clients.

· Be able to build and maintain relationships to a high standard with key clients.

· Be competent on all Microsoft packages including Excel.

· Have proven experience in an operations management role.

· Have a known customer base within the logistics industry.

Main duties:

· Development of new and existing business.

· Supporting the operations team, monitoring KPI’s and driving improvement.

· Pricing and obtaining rates as per client requests.

· Booking client deliveries.

· Requesting rates from shipping lines.

· Load new jobs onto the system.

· Job costing and passing purchase invoices.

We offer 23 days holiday plus bank holidays. Candidates must be eligible to live and work in the UK.

Apply directly to Anchor Freight using the link below – good luck!